Addrop subscriptions include a monthly allocation of credits for generating AI video ads. If you need more before your subscription renews, you can buy standalone credit packs at any time.
How do I purchase an Addrop subscription?
Log in to your Zendrop account.
From the left-hand navigation menu, select Create Ads With AI.
Continue through the onboarding process until you're prompted to choose a subscription plan.
Select the plan that best suits your needs.
Enter your payment details and complete your purchase.
Once your payment is processed, your subscription becomes active and your monthly credits are added to your account immediately.
How do I check my Addrop credit balance?
You can check your available credits at any time:
From within Addrop, click Credits in the top-right corner of the page.
Select Credits.
Open the Credit History page.
From Credit History, you can see your current balance, credits used, credits added, and your full transaction history.
Purchasing additional credits
If you've used all your monthly credits before your billing cycle renews, you don't have to wait. Buy a standalone credit pack instead:
Open the Credit History page.
Click Purchase More Credits.
Select the credit package you want.
Complete your payment.
Credits are added to your account immediately and are ready to use right away.
Do standalone credits expire?
No. Standalone credits don't expire, they stay on your account until you use them. Unlike your monthly subscription credits, there's no billing cycle tied to them.
Monthly subscription credits refresh each billing cycle. Standalone credits remain available until they're spent.
When do monthly credits expire?
Subscription credits are tied to your billing cycle and refresh on your renewal date. Unused subscription credits expire at the end of each cycle, they don't roll over.
For example: if your subscription renews on the 15th, your monthly credits refresh on the 15th. Any remaining monthly credits from the previous period should be used before then. Standalone credits aren't affected, they carry over regardless.
What happens if you cancel your subscription?
If you cancel, your subscription stays active until the end of your current billing period. Subscription credits expire when that period ends, they don't transfer or carry over. Standalone credits aren't affected. They stay on your account and remain available after cancellation.
What happens if you run out of credits?
If your monthly credits run out before renewal, you have two options:
Purchase a standalone credit pack.
Upgrade to a higher subscription plan.
Either way, you don't need to wait until your next billing cycle to keep creating videos.
Upgrading your subscription
Upgrades take effect immediately. The moment you upgrade, your account is updated and the credits from your new plan are added right away.
For example: if you upgrade to the Boost plan halfway through your billing cycle, those Boost plan credits are available immediately.
Newly added subscription credits still follow your existing billing cycle. If you upgrade late in your billing month, those credits expire on your normal renewal date not 30 days from when you upgraded.
Downgrading your subscription
Downgrades work differently. When you downgrade:
Your current plan stays active until the end of your existing billing cycle.
The downgrade is scheduled automatically.
Your new plan starts on your next renewal date.
You keep your current subscription benefits until your billing period ends.
Frequently asked questions
Can I buy more credits before my subscription renews?
Yes. If you've used all your monthly credits, you can buy standalone credit packs at any time from the Credit History page.
Do standalone credits expire?
No. Standalone credits stay on your account until you use them.
Do my monthly subscription credits roll over?
No. Subscription credits expire at the end of each billing cycle, they don't roll over. Use them before your renewal date. Standalone credits aren't affected and stay on your account indefinitely.
What happens when I upgrade my plan?
Your upgrade takes effect immediately, and the credits from your new plan are added to your account right away.
What happens when I downgrade my plan?
Your downgrade is scheduled for your next renewal date. You'll continue on your current plan until your billing cycle ends.
How do I check how many credits I have left?
Open Credits from the left-hand navigation menu and go to the Credit History page to see your balance and full transaction history.
What happens to my credits if I cancel my subscription?
Subscription credits expire at the end of your current billing period. Standalone credits stay on your account and don't expire.